FAQ

A few things that might help you: 

Shop

The shop prices will change to your currency.

Downloads

My digital products have an immediate download option once you purchase, but I'll also send you an email with a link to the downloads.

Downloads that are large or have multiple items in them will come as a Zip File. This allows me to send you one file or folder with everything you need in it. 

When you download the files, these will either save to your Download folder on your computer or you may be given the choice of choosing where you download the files to (find out how to do this if you are using Google Chrome here).  The main thing is to remember where you have saved them, so that you can find them again. 

If your download is a Zip file then you next need to unzip it. On a PC you can right click on the file/folder name and choose "Extract All". This will then create an unzipped folder with the same name. On a Mac you can double-click on the .zip file to expand it. Once the file is unzipped you can then use it like any other file on your computer. 

Workshops & Webinars

I have a range of workshops and webinars available.

Any workshops and webinars you purchase through Memories in Time will be available in your Memories in Time account under the My Courses heading.

Click on the person icon at the top right of the screen and login to your account. 

A display of your courses will show. Click on any of these to access the course.

Some courses also have associated communities, you can access these from the course or by scrolling down below the My Courses area.

Your login is for your own personal use. If you have friends that want to do the workshop or webinar, please encourage them to join via the Memories in Time shop. 

Live Webinars via Zoom

My live classes are likely to be on Zoom. If you've never used Zoom before have a read of my blog post How to Watch Family History Webinars

Newsletter

We occasionally send out newsletters. If you sign up for the newsletter we will not sell or give away your data and there is always an option to unsubscribe (but we hope you won't).

Disclosure

This policy is valid from 08 February 2019

This blog is a personal blog written and edited by me. For questions about this blog, please contact research@memoriesintime.co.nz.

This blog accepts forms of cash advertising, sponsorship, paid insertions or other forms of compensation.

The compensation received will never influence the content, topics or posts made in this blog. All advertising is in the form of advertisements generated by a third party ad network. Those advertisements will be identified as paid advertisements.

The owner(s) of this blog is compensated to provide opinion on products, services, websites and various other topics. Even though the owner(s) of this blog receives compensation for our posts or advertisements, we always give our honest opinions, findings, beliefs, or experiences on those topics or products. The views and opinions expressed on this blog are purely the bloggers' own. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer, provider or party in question.

This blog does not contain any content which might present a conflict of interest.

To get your own policy, go to http://www.disclosurepolicy.org

Affiliates

The Site may contain links to affiliate websites, and we receive an affiliate commission for any purchases made by you on the affiliate website using such links. Our affiliates include the following:

• Legacy Family Tree Webinars

• Vivid-Pix

• Ancestry

• Storied